Kongs Bar

Web Design, UX, UI

Service

Web Design, UX, UI

Client

Kongs Bars

Year

2018

Intro

Kongs Bar Bristol, a vibrant establishment known for its unique blend of craft beer and arcade games, approached us with the goal of enhancing their online presence. The challenge was to create a new website and visual identity that captured the lively spirit of Kongs while providing an intuitive and engaging user experience.

Discovery:

In collaboration with the Kongs Bar Bristol team, we conducted two comprehensive web workshops to unveil essential aspects for the project:

1. Customer Personas:

Through collaborative discussions, we identified and defined distinct customer personas, understanding the diverse preferences and expectations of Kongs' clientele.

2. User Journeys:

Mapping out user journeys allowed us to pinpoint the key touchpoints where users interact with the brand, from discovering events to ordering drinks online.

3. Key Features and Functions:

The workshops facilitated discussions on the must-have features and functions of the website, including an events calendar, online menu, and seamless integration with their social media platforms.

Solution:

1. Visual Identity Revitalisation:

A new visual identity was crafted, blending retro gaming aesthetics with a modern touch. The colour palette, typography, and graphic elements were chosen to reflect the energetic and fun atmosphere of Kongs Bar Bristol.

2. Website Redesign:

The website underwent a complete transformation, featuring:

Intuitive Navigation: A user-friendly interface allowing visitors to effortlessly explore events, browse the menu, and learn more about Kongs.

Responsive Design: Ensuring a seamless experience across various devices, from desktops to mobile phones.

Event Calendar Integration: A dynamic events calendar, keeping customers informed about upcoming activities and specials.

Results:

The impact of the website and visual identity transformation was evident:

Increased Online Engagement: The new website attracted more online visitors, with increased interactions on the events calendar and online ordering system.

Positive Customer Feedback: Visitors praised the intuitive design and user-friendly features, enhancing their overall experience with Kongs Bar Bristol.

Consistent Brand Image: The revitalized visual identity extended a consistent brand image, reinforcing Kongs' position as a lively and exciting destination.

Conclusion:

Through a collaborative effort and two web workshops, the transformation of Kongs Bar Bristol's website and visual identity not only met but exceeded expectations. The new digital experience now reflects the dynamic and entertaining atmosphere of Kongs, engaging customers online and offline.